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Contact & triage

Tell us what's happening.

Triage is free. If you think you have an incident — especially if money has just moved — the first call costs nothing.

If money has already moved

  1. Call your originating bank's fraud line right now — use the number on the back of the card or the bank's published fraud line, not the number in any recent email. Ask for a SWIFT recall or hold.
  2. File at the FBI's IC3: ic3.gov — the Financial Fraud Kill Chain works best inside 72 hours.
  3. Then contact us. We'll work the playbook with you in real time.

Submitting opens your email client with a pre-filled message to travis@hackfirstaid.com. We respond inside one business day; live-incident triage is faster.

Direct

travis@hackfirstaid.com

For live incidents, mark the subject [incident].

Conflicts & intake

We run a documented conflicts check on every engagement so we don't end up serving both sides of a matter. Tell us the firm name and, if relevant, the matter and adverse parties.

HackFirstAid for Law Firms

The first hour after an incident decides whether your firm keeps the client's money, the client's secrets, and the client's trust. We walk firms through it in plain language.

Advisory, training, and incident response — not legal advice. Reading this site creates no attorney-client relationship.

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